Hellopeter
Share Your Experience
LM
Landy M

1 reviews | Active since Sept 2019

23 Nov 2022, 09:36

Credit car

I'm very disappointed with Woolworths head office I have opened an ***** online purchase on the 20 October 2022 and it then said uncleared reversal since the 20 October 2022 till today and they have charged me interested which includes the same money I dispute I kept calling and they said it take 21 days for reversal to show it was supposed to show on the 17 Nov 2022 even today nothing, I'm the one who is doing follow up they are not even calling, called today still no help, for the first time I'm so disappointed with Woolworths service, still no help.

0
Replies (3)
LM
Landy M's update23 Nov 2022, 09:37
Reviewer Update
Credit card dispute ☹️☹️☹️☹️
LM
Landy M's update23 Nov 2022, 10:32
Reviewer Update
Now it has come to my attention that the money was reversed in to tha blocked account after the ***** department called me 10 minutes ago instead of the reversal to take place into the new card number it was reversed into the old card number as she was mentioning the card number I realised that it was an old card which has been replaced, so can't you take the money from the old card and put it into the new card🙄🙄🙄🙄😯😳😳😳😫😫 now I'm paying more interest due to your error or incompetence
LM
Landy M's update25 Nov 2022, 08:34
Reviewer Update
Can Woolworths please reverse my money it has been a month now since 20 October 2022