****y Service Received

I went your branch at The Glen Mall to return to 2 items (white shirt & black pants)I bought three weeks ago. The lady at customer service looked at the shirt, did not check the pants & told me that I cannot return it because it's not in their condition. Both items has tags to show that I did not wear them, she then called a lady by the name of Christina who confirmed that they are not accepting the shirt although it has a tag and that they cannot refund me in cash for the pants because I don't have a receipt. On the 26th I went to East Gate branch I bought another shirt plus a black skirt because the ones I was returning did not fit. I was treated like a dishonest person who was pulling a fast one at the store and I truly don't understand that how I could buy another white shirt if the one I bought earlier fitted. Would you like me to bring shirts, black pants and black pencil skirts to show that I did not use it? How did I put back the tag on the shirt if I wore it?I've been your customer for years and I've never experienced the treatment I got today and how the customer service mean to your supervisor (Christina) who treated me ****. Surely TCF & CPA, 2008 does not apply