Conveniently inconvenient ..

<p>Again we resort to a complaint system because of the lack of it. Which seems to be the norm in SA, especially Cape Town, well known for its shoddy service.</p> <p>In short, I was called to collect my new card, was told I had to come back at 10:15 becuase the person dealing with cards is not available. Which meant I had to hand around for 30 min to be dealt with. Then I asked them to hold some sale items aside while I go grab a coffee to **** time. Surely I was not going to stand around for 30 min like a child waiting for candy. You're inconveniencing me, I said to the lady assisting me. She blatently refused to hold the items. I understand the policy with regards to holding sale items for customers. All I wanted was the additional 15% discount using my card. Surely LOGIC should prevail...????!!! Or am I just bein vain.</p> <p>I am not making my way back to the store again. Please deliver my card or this message will go viral.</p>