Constant run around for R500 for a phone that is known to be defective! Really Woolworths!

<p>Order no: # ********** 9</p> <p>Name : Ms Nomawethu Kwepe</p> <p> </p> <p>Voda Smart Mini 7 Black: Prepaid</p> <p> </p> <p>I bought this phone back in November. Within a few days I had to return the handset as it was faulty. Woolies provided me with a replacement. Same issue - returned it and since then its been an ongoing battle. The phone they say is known to have a fault. I want my money back - they can take the unused phone. First they say they will give me the money back - after numerous calls / emails and visits to the store - then they say they wont and will replace the handset. </p> <p> </p> <p>I just want my money back and to get myself a phone. I m so disappointed in Woolworths. I thought this was meant to be a brand of leaders - sadly in my opinion I have experienced rather a brand for losers.</p> <p> </p> <p>Can someone help me please. Its R598. Really now Woolworths! Step up </p>