1 reviews | Active since Sept 2019
Compliant Woolworths Online purchases
I've been purchasing online for the last 4 years and I buy fruits and small groceries which are delivered 2 every week. I am very dissapointed with the quality I received almost every week of the fruits that get delivered.
It looks like they always packing the old fruits. It so so disappointing because I called a couple of times to complaint about this service but I will only get fresh fruits twice then rotten the following orders.
No one seems to care about my query , the fruits I order are banana's, naarjies, apples (golden and red) and white and yellow nectarines.
Unfortunately, I do not have an option to load pictures of the rotten apples I received today and the dry naartjies. But I also sent an email just now attached the pictures to *** and ***.
I am very angry and tired of complaining about the same thing every wee**** And no resolution from the complaint, I will only receive a call from a consultant apologizing and promising they will do their best to let this happen. But seems like I just get empty promises and no cares as long as they called just for protocol which is most making me very angry.
The reason I changed buying from other retail stores is because I wanted 100% quality, but this is not on.
Woolies must start treating all customers the same, even online customers must get what is promised , which is 100% quality!!!!!!!!!
What a wow!!!!!!!!!
I was left speechless so as I attached the pictures of the rotten stuff that they sent this morning, I must just throw them away and accept a sorry for a thousand time again and move on.
Is this the customer service I must always accept from woolies? And where are the superiors , why is my matter not been escalated to the Complaint Officer. I am so tired of complaining about the same thing as mentioned and I will always get a call to say sorry.
WOW!!!!!!
What a wow!!!!!!!!!
I was left speechless so as I attached the pictures of the rotten stuff that they sent this morning, I must just throw them away and accept a sorry for a thousand time again and move on.
Is this the customer service I must always accept from woolies? And where are the superiors , why is my matter not been escalated to the Complaint Officer. I am so tired of complaining about the same thing as mentioned and I will always get a call to say sorry.
WOW!!!!!!
