Complete lack of processes followed, major issues!

I went into Woolworths in April to apply for a store card and credit card with Woolworths as I found myself shopping there more and more for convenience. A couple of months later after not hearing from them I went in and they proceeded to tell me my cards were declined due to me not picking them up, which shows on my credit score. There is no email, sms or call form Woolworths to say they are there. They also did 2 checks on my credit score which then impacted me when I tried to buy a house. After complaining to the manager and only going for a store card the second time around I still heard nothing from Woolworths, however I went in 2 weeks later and my card was ready. At the initial meet with the card division in Fourways branch they requested I sign for a stop order to be set up, which it was not. I have since elevated this to customer complaints and heard nothing back from Woolworths and now I have received another call from Woolworths about an immedtae payment that is needed today, I was told to get a piece of paper so they could give me banking details. Woolworths why are invoices not emailed to me, why is no one coming back to me on the complaint against Fourways. DISGUSTED! <div><br></div><div><em>(Supplier name changed from Woolworths Insurance to Woolworths Retail South Africa by Hellopeter.com)</em></div>