Complaint no hygiene sticker on swim constume

GOOD DAY. MY MOM BOUGHT ME A SWIM SUIT AT SOMERSET MALL WOOLWORTHS. I WAS NOT WITH HER TO FIT IT ON. WHEN SHE GOT HOME WITH THE SWIM CONSTUME THERE WAS NO HIEGENE STICKER ON THE SWIM COSTUME AT THE PRIVATE PARTS WHAT I THINK IS UNHEALTY FOR ME TO FIT IT ON . MY MOM WENT BACK TO WOOLWORTHS TO RETURN IT AND THEY DID HAVE THE CHEEK TO TELL MY MOM THEY CANT TAKE IT BACK DUE TO STICKER NOT ON AT THE PRIVATE PARTS. BUT HOW MUST I FIT ON A SWIMSUIT THAT DOES NOT HAVE A HYGIENE STICKER ON AT PRIVATE PARTS IT'S NOT SAVE FOR ME TO FIT ON. HOW DO I RETURN?

I DID SENT THEM A EMAIL ALREADY ON MONDAY AND UNTIL TODAY NO RESPONSE AT ALL.

Kind Regards

Hectorine Beukes

Fax no: ***

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Beukes, Hectorine