complaint bad service

<p>On 20th January 2017 my wife and I visited the promenade store of Woolworth, my wife Monica Kamfer the owner of the account wanted a statement, we called head office and we were ridiculed by an agent name Nomfundo, she gave us bad service and didn't want to give us her surname, I requested to speak to the supervisor, we were attended by a gentleman by the surname of Murphy, my wife and I are extremely disappointed that we experienced such bad service all we wanted was a statement to be emailed and we requested this last year already still today nothing, my wife's number is ********** 655 email: ********** <p> </p>