Complaint

I was very disappointed with the service I have received and Woolworths springs and carnival mall. i bought a man belt at Woolworths Rosebank on 04.01.2019 and it was too big I have to return it to exchange it, then I went to exchange it to springs mall as it it closer to where I stay and when I went there the lady with short hair in customer services assisted me and she told me that they don’t have stock without even checking on the floor she referred me to carnival mall and assured me that they have 3 in stock and if I go there I will definitely get it, I wasted my petrol to go there as I was told that they also don’t have stock. I was very disappointed with the level of customer service I have received. They did not help me at all I had to take the belt and exchange it where I bough. t it. They did not even bother to ask me which shop they can check for me or come up with solutions.