collection of store card at TRADE ROUTE MALL

<p>I app**** for a replacement store card, recieved an sms advising me that i could collect at Trade Route mall, upon collection i was advised that i could not collect my card as my card shows my married surname and i didnt have an updated id book as it is still in my ****en surname , In order to collect my card i had to make a new id to collect my card which showed my married surname & not my ****en surname, i find this pathetic as i used my ****en surname id book at the bank yet my id shows my ****en surname & my account is in my married surname, the customer service agent Pinky was very unhelpful as i am a ***** , trying to obtain my own card!!! she didnt even bother asking a manager of the store to assist , I app**** +- 8 years ago and when i collected my card in Alberton i used the same id book to collect my first card, so i find it so unreal that i was turned away because of my id apparently it would not scan yet she didnt even try!!! i came with a copy of my marriage certificate and was still turned away , so in order to get the store card i have to go & make a new id. I dont think that i have to go out of my way to get my id surname changed just for a card I use my id all over and never had a problem , If this is the case woolworths can keep the card,Thank you </p> <p> </p>