Close the store to clients so your *********** and ********* staff can shop in peace

What an aweful team you have at your Wonderboom South Junction oulet you have. Vivian the manager gave me a call after her staff we ill mannered and unkept in their customer service delivery. Upon my arrival in yhe store,having waited outside because around the mall boards are up saying Woolworths is one of the stores open from 7am to 7pm.

The store was opened at 8am.So why is that?I went to the til where I usually pay my account only to find that staff members were being helped with their purchases whilst I as a customer waited.

I then moved to the Woolworths food tils to pay for my account but of course no one was there as most of the staff were paying for their purchases instead of attending to customers.I waited there long enough to have another customer ask if I work there by the tils and unfortunately not,so she too was looking to be assisted.

Tebogo ca e with her change box accompanied by one of the most useless employees you have on your books,Ditshego Modiese. He greeted me and asked how I am and I responded fi e but could be better if people where around to assist.

Ditshego proceeded to give me the run around of excuses of which as a customer Im not interested especially having seen that they serve their staff and have customers wait. When I began to express how disappointed I am he wasn't listening,kept talking while I was talking and walked away.

I asked Tebogo who assisted me at the til for the store manager she rang the bell and this Ditshego Modiese came back.I asked to speak to Vivian and he said she wasn't there. Inasked for her contact details which he provided me with:false ones to make me the fool.

When I returned to Tebogo to tell her that the numners do not exist another lady approached me and said he did so because policy doesn't allow for client's to be given staff numbers So this Ditshego is not o ly *********** at his job and skills he needs to carry his job out he is also dishonest. I got so upset and mad that I started shouting my head off.He came by and I told him to gggg off because he is useless.Of which i stand by.

Vivian calls me to say how apologetic she is for my experience but has the audacity to tell me I may not scream and express myself in the manner I did because another customer was alarmed.If she knew how condescending and disrespectful this worker of hers was sje wouldn't dare tell me how to act and feel.

She went to the extent of telling me that if she didn't value me as a customer she wouldn't have called me.As though she's doing me a favour.

What training do you gi e your staff and Woolworths?To disrespect clients and want to discipline them? To have them shop while clients wait? To have a **********ic outlook for women? Do you train them to be sarcastic and rude to clients?

Because a simple Sorry from this Ditshego could have sufficed at the first interaction but his leak of listening skills and greatness in walking away when a client is talking got me worked up