Claim

I sent in a claim on the 1st of May and no response Whatsoever. Am appauled by the service. And this is not even all. I recently went to their n1 store to do an exchange but unfortunately lost my receipt. Tags still on items and was told they cannot assist. Your policy however says something else. Like why cannot you not do as you say. I wrote on their fb wallabout it and guess what they don't care so no response. Insurance paid for reason. Sort this out.