Chilli Lane branch Click and Collect service

The click and collect service at this Woolworths branch is the absolute worst. I choose to use it because it is the most convenient location for me, however I would rather drive further and get the great service in Kyalami Corner. I have ordered click and collect at Chilli Lane at least 4 times and each time I stop to collect my order, literally nobody comes to the vehicle to take the order number and bring me my groceries. (Note that I once waited 15 minutes in the car). To make matters worse, staff stroll by and don't even take note that there is a customer waiting in the designated click and collect bay. I called the call centre to lodge a complaint about the branch and waited 20 minutes to speak to an "online" consultant who was very apathetic. Exceptionally disappointing service from Woolworths. But awaiting some sort of resolution. Hopefully Chilli Lane branch can improve their customer service!