Chicken was green inside

On the 20th of October 2021 I bought a BBQ at Woolworth wonderboom junction the chicken was green inside, it tasted like ****, I then decided to send them a private message on Twitter, I received a response the following day saying someone will call me back, that some guy by the name ntsiki called me on the 26th of October 2021,the guy promised to call me back later that day till today I'm still waiting for that call. My issue here is I could have easily went to other retailers but went to woolworths. I'm not happy with how they do their business, I feel like I'm not taken serious as a customer and I also feel if it was a white person they would have responded immediately and even given them a voucher to compensate them of the money they've spend. I've spent my money that I never even ate.