1 reviews | Active since May 2016

22 Feb 2020, 10:23

Charged wrong Amount n Pathetic Service

Yesterday I went to Woolworths Sammy Marks Pretoria, it was massive 50% off sale, I took few items. I took 1 formal trouser that didn't have the price tag,together with the one have the price tag of R220 for the cashier not to struggle. All the trousers were priced R220 except the one that I took, of which didn't have the tag. When I got to the cashier, Lebogang Maboa clearly state my trouser doesn't have a tag. She politely ask Annah Mofutsana to give us the price, however the price that she gave was totally different to what I saw. I then discuss this Matter with Lebogang, she apologised and ask her Manager to resolve the matter. Annah Mofutsane, told me apparently at 'Woolworths we don't scan other items to get the price' I have to go to the system to get the price. My concern is the price that she got from the system was totally different to what I saw and interested in. She then told me it was marked incorrectly, but that one is not my problem if was marked incorrectly.what the disgusting , pathetic service I got from Woolworths Sammy Marks I will never Shop at Sammy Marks

Customer service is just pathetic

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