Cannot make up their minds

<p>So i have had a store card for couple of years though haven't purchased anything past few months. Now you get charge for card insurance monthly. on occasion i would not pay it for 3 months beacuse it's R15 somehting. i've received my last statement back in febuary but then on the 25th may i receive an sms that my store card account has been handed over to nationwide recovery. i immediatley contacted them stating i haven't been receiving statements adn proceeded o ask what the balance is so that i can make payment and close the account. i was told it's R40,40. R40,40 and they hand me over.</p> <p>anyways i then make payment few days later thinking i can close the account right away, then i'm told to wait 24-48 hours for it to reflect as paid and get told to come back. the next day it still not reflecting. i then went to the store again staurday afternoon where the consultent tells me that they cannot close the account as i have a R40,40 credit with them. i need to spend it or take a gift card. really now?? the money i owed is now in credit on my account.</p> <p> </p> <p>i just want my account closed with woolworths, imagine i took the R40,40 gift card and then few months later get told that i owe money again.</p>