Can I please just have my order Woolworths???

Woolworths Online... Such a dissapointment... I placed an order 2 weeks ago, the day after I placed my order I realized I selected my home address (like I usually do) so I spent nearly 45mins on the phone to get through to an agent. I asked for my delivery address and my cellphone number to be corrected (don't know why they had the wrong cellphone number). The agent assured me that it was all correct now. My order then never arrived as per my delivery slot that I have chosen... I then try to phone online support... I spend a hour and 5 mins holing on, before I hang up... Later again... Hung on for half an hour... I tried 3 times that day and eventually have up. I then check my delivery date on my email, and it is scheduled for a week later delivery... Even though I selected the previous week. All good and well, at least now I know... Come Monday past (delivery date) no order... I am beyond angry... I try calling again... To no avail... 8 emails by now, no reply... I get an invoice, yay! With my wrong delivery address and my wrong contact number... Now I ask u with teary eyes... What should I do now? I have once again tried calling... I have once again sent emails... No reply... No contact... No delivery... But my order is paid!!!!! Someone please HELP!!!!!