CAN I GET MY FEEDBACK AND CORRECT MY ACCOUNT

Good day, I am writing this review about Woolworths Recoveries who are not getting back to me as they need to trace money I paid directly to Woolworths in order to correct my account. I have sent all proof of payments, emails and letters of demand to them and ts more than 2 weeks and no response. Instead Brooks and Luyt Attorneys are calling me every single day to asked me when I will be paying the money. I have to start explaining my story to each agent that calls in the meantime they have the information in front of them. I would like to be called or emailed back explaining to me when my account will be sorted out, Secondly if they cannot trace my payment they must refund me so I can pay the attorneys the money and the attorneys Brooks and Luyt can show them I paid. NO one from Woolworths or Brooks and Luyt attorneys are communicating with one another about correcting my account.

regards, Janice