Call dropped 4 times

What appalling service! I called the call centre 4 times today. After listening to the unending voice prompts I still get to the correct department. Then when eventually transferred the agents barely gets my name and query and the call is dropped or I am asked to hold on and the call is dropped! This is pathetic service for Woolworths. I politely ask the call centre agent can they please call me back if this happens again and I get told NO!!! <br> <br> So service only lasts instore? I am very unhappy that I have to waste my time and money on this call centre jsut to be helped!!!!<br> <br> I want an agent to call me to resolve my query!<br>