Call Centre agent hang Up on me

I need a call to be traced that came from Woolworths customer service on my *** number on Saturday 01 August 2015 @10:50***), I received this call early in the morning from Woolworths to inform me that my debit order was not successful, I appreciate Woolworth's having this courtesy, However the number that you call me on IS MINE, and if you going to call me for whatever reason, ONE MUST have the respect and decency to talk to me PROPERLY. The agent that was on the call was extremely rude and when I asked her on how I can make a payment she got really annoyed , shouted and put the phone on my ear. This is the one person who is just a MERE call center agent, she is suppose to be doing a good job as a face of Woolworths. I am extremely disappointed that Woolworths holds such *********** and disgraced employees who talk to customers like some piece of ******* over a debit order query.