Bunch of *****

You canceled my debit order without my knowledge. You sent me no email it has been canceled and when i called on the 11th of Aug I was told it's canceled so paid R273 in the app... on the 12th of Aug I had a text that you took out another R153 from bank account without my ****ing authorisation and when i called your customer service the guy named Ibrahim was rude and never gave me a chance to speak he kept cutting me off and said to ignore the text.. I sent an email to have a complaint logged but no the reply I get back is oh no we will fix service.. now I check the app and it show I had incurred missed debit order fee but how the hell do i incur that when you canceled my debit order without my permission and no notification. Everyone gives me different information ... this is disgusting for a big company such as yourselves i want this fixed if not I will be taking it higher. Please don't bother calling me because I'm busy.. send me an email of your resolution.. and please listen to the calls I made on the 11th, 12th and 18th of August...customer services sucksss..you guys lie and charge customers!!!