Broken tooth from their in-house rotisserie chicken

Absolutely Disgusting Experience – 8 Months and Still No Resolution

If I could give Woolworths zero stars, I would. I bought chicken from Woolworths that literally broke my tooth, and after 8 months of going back and forth with their so-called customer service and head office, I’ve received no real response or help. Every single person I spoke to either passed the blame, ignored me, or made empty promises that went nowhere.

My tooth is still damaged because I made the mistake of trusting this store for something as basic as chicken. The complete lack of care or accountability from Woolworths HQ and their customer service team is unbelievable.

I’ve never experienced such incompetence and indifference from a company. They clearly don’t value their customers, their product quality, or basic human decency.

Avoid Woolworths at all costs – it’s not worth the health risk or the months of frustration trying to get them to take responsibility for their mistakes