Bitter service from Woolworths Melrose Arch store

I've been a Woolworths' customer for many, many years and enjoy and love all of your products! Most of my groceries for every week, every month and DAILY lunch are purchased from Woolworths' food stores!! I am truly a faithful Woolworths' customer and Woolworths should know this and appreciate my support at least.

Unfortunately, today and not for the first time in the history of my support to Woolworths, I experienced another Woolworths employee treating me like something they sc****d off of their shoe! Let me enlighten Woolworths' shareholder's and directors as to how your cashier Patience Gwanya mistreated one of your MOST SUPPORTIVE CUSTOMERS!

I walked in to your Woolworths Melrose Arch store this morning to purchase my breakfast and lunch for the day and when I got to your the front of the queue I get summoned with a very ABRUPT "neeeee*********xtttt PLEASE!!!!". This sounded clearly like a VERY IRRITATED and IMPATIENT call by somebody who is clearly NOT HAPPY to help your customer! When I get to the till, I am greeted with a smirk and by this individual and looked at in a mocking manner - This felt almost as if I was being made fun of (one can deny this as much as they want, but I experience such hostility and know how it made me feel as a person leave alone your customer!). I then get my groceries (breakfast and lunch items BANGED AGAINST the counter and THROWN into my plastic bag. This OBVIOUSLY upset me very much as it would ANY CUSTOMER!!! And then I asked this woman who is throwing around my groceries/food why she is doing that. She then exchanged words with me in the form of a HUGE ATTITUDE PROBLEM and argued that I can have her reported! What a despicable human being to treat YOUR FAITHFUL CUSTOMER or ANY CUSTOMER for that matter in the manner in which she did. I do not walk into Woolworths to buy my food or any other item I purchase to be spoken to like I am a nobody, neither do I walk into your store to have my groceries thrown at me or into my face or thrown around AT ALL!!! I furthermore do not support Woolworths so frequently (almost every single day) to be treated with such disrespect by your cashiers!

I hope that the above matter is taken seriously and that Woolworths acknowledges that I as a customer whether supporting you once in my lifetime or every single day for thousands and thousands of Rands like I DO, that I could be spending at another store, certainly should not be mistreated the way I was to today! This is extremely disrespectful and utterly UPSETTING to say the least. Thanks to your cashier, I walked out an unhappy and upset customer. I must say that she really left a bitter taste in my mouth! Very sad that a company with such quality products and high prices attached to that quality which I pay for don't maintain the same quality standards when it comes to the people they hire to serve their customers. This individual Patience Gwanya is an embarrassment to you Woolworths! And she feels nothing to embarrass your customer, for the despicable woman she is.