1 reviews | Active since Sept 2023
BITTEN NAIL TIP IN MY FOOD AT WOOLWORTHS CAFE NICOLWAY
Today I went to woolworths Nicolway for lunch at their W Cafe.
I ordered a Caesar salad with extra chicken. Whilst eating I noticed something sharp in my mouth and when I looked, it’s was a bitten nail. A BITTEN NAIL IN MY FOOD.
When I addresses this the manager on call (Mpumi) brought out the person who made the meal to answer.
Their response to this was to merely apologise and then OFFER ME THE BILL.
All they could offer me was an apology.
I’m a world where we just came out of a pandemic, where hygiene and well being is a focus for us all, I cannot believe that a world renowned retail store like woolworths would hire staff who BITE THEIR NAILS ON DUTY risking CONSUMERS HEALTH.
I am so disgusted and traumatized by having a bitten nail in my mouth.
This is gross misconduct and violation of the health and safety bill that prescribes to the hospitality industry.
I need to get some relief from situation ASAP.
