Birthday Present gone wrong

Good day<br> <br> Poor customer service from 2 Woolworths Stores.<br> <br> On the 29th of January, on my birthday I got two Formal button shirts as presents that were too small, my Correct size is 41/16 slim fit, long sleeve.<br> <br> I went to Woolworths Kolonnade that same afternoon and told them that as they can see the shirts are still in original shelf packaging, may I Please swop them out for the same shirts in the correct size.<br> <br> They said: no sir, you are 3 days to late for the swop out or refund.<br> <br> I Asked but I only got the shirts this morning so how would I have known that I was going to get them as a birthday present and that they would be to small.<br> <br> Their reply was sorry sir but, its not our problem.<br> <br> So I asked what they suggest I do with them.<br> <br> Their reply was Throw them away or donate them to charity.<br> <br> I was so shocked at this reply that I just left.. So one week later I went to Gezina and thought I might get some better service and was I disappointed.<br> <br> Went to the Store explained my situation to the manager on duty. His reply is we cant help you. So I said that is not acceptable the product is still in the con