KS
Kim S

1 reviews | Active since Jun 2014

17 Jul 2015, 14:32

Biggest mistake ever!!!!!

I have had endless problems since i made this decision to apply for credit at woolworths. Firstly you waste your airtime calling the call centre to do the application and do follow ups. Eventually the application is approved and first debit order goes off triple the amount that was confirmed on the day of the application. I called the call centre after the debit order goes off to confirm what my next instalment will be and yes *********** staff confirms it will be R500 +/- the instalment i agreed to. I received a statement for July to my suprise it is R800 +/- and a sms today my account will be debited on the 24th. When i called the call centre last night agent i spoke to stated that the matter needs to be investigated the call cut and she did not have the decency to call me back. Firstly my pay date is the 25th of each month only if it is on a Sunday i will get paid the Saturday. If the 25th is a Saturday I will get paid on the Saturday. I want someone senior to listen to calls made when application was done and my calls made where the agent confirmed my instalment will be R500 +/-. I want to be re-imbursed for my time and effort and airtime wasted. <div><br></div><div><em>(Supplier name changed from Woolworths Insurance to Woolworths South Africa by Hellopeter.com)</em></div>

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