Biggest ****

I made payment yesterday at one of the Woolies stores as per usual, today I’m receiving messages stating that my account is in arrears. I am not sure how is possible for my account when I was given a proof of payment by the store. Is this a new way of looting money from your clients so that you can add interest into my account yet I paid R650.00

Make sure this is rectified immediately, as this will have a negative impact on my credit.