Best service: Woolworth's cancellation service! Try it out sometime?

Today, for the first time since obtaining a store card from Woolworths in 2012, I received prompt and efficient service: I was able to cancel my account with them - no questions asked. In 2015, my card got cracked and only worked intermittently if I used the right card machine at the right time. Every year since I (i) updated my address, my title, and my phone numbers, and (ii) ordered a replacement card, only to find out later that (i) none of my (FICA rubber-stamped!) account details were updated and (ii) the replacement card was never ordered. 5 years later, Woolworths tries selling me a credit card and I manage to order a replacement store card (and update my details once again)..., <wait> ..., Weeks later I go in to shop at Woolworths, only to find that (i) my (squeaky-clean and up-to-date) account has been blocked and (ii) I still am yet to receive my replacement store card. They phoned Head Office and I finally received great service from them: they listened to my story, they confirmed that the replacement card had been ordered but I'd need to receive it before I can use their services again, and told me that my current card would remain blocked indefinitely. When I asked them to cancel my account, they did it right then and there. Fortunately the account is always up-to-date from my side, and at least I was able to get this cancellation service in the end, hassle-free! Good bye Woolworths and thanks for nothing.