Banking Details Changed

<p>My mom stopped banking with Bank A in 2014 and duly notified Woolworths to please amend her debit order to reflect her new banking details from Bank B.</p> <p> </p> <p>She visited her local branch and all the details were changed, or so she thought.</p> <p> </p> <p>To date, March 2017, she has had to pay her account by going into the branch to settle the monthly amount due as it seems that the debit order has still not been amended. </p> <p>Needless to say she gets sms notification saying her debit order has not been honoured by her bank (the account which has been closed for over 2 years).</p> <p> </p> <p>We have emailed, gone to head office, and visit your branch once a month and to date nothing has been done.</p> <p> </p> <p> </p> <p> </p>