Bad Woolworths

I decided to open a Woolworths card after receiving notification that I am pre selected. The info said if you open an account and spend min R1 000 and more you will receive R1 000 cash.

I opened account and bought things. Then I enquired about it and was told I met the criteria on an email from Jamie-Lee Arendse telling me also it is a voucher that will be loaded to my card/account by 7 May. 7 May is today and it is not on the App.

Anyway that is one part of the problem....the other part is I asked in another mail other questions and was told on 6 May by Chandre Dudley that it is not a voucher but cash and it will be loaded onto my store card account....so when is this happening as Mother's day is around the corner and I want to go buy something.

So I am getting different answers to the same question how do I get and when this R1 000 cash when opening the account after buying for R1 000 and more.

Also it happened twice that I sent email asking 2 or 3 things and I only get an answer on one of the questions. Then I have to send again an email to get the answer/s.

So please Woolworths come on now and tell me what is what as you are making me angry with two different answers Since then confusing mesaages