FK
Folang K

1 reviews | Active since Oct 2017

01 Mar 2018, 16:09

Bad too bad

So dissappointed with call centre service.

I have received an sms stating that my account will be debited on the 23rd since the 25th is on none banking day.I immediately call them to make arrangement for the 26th which was done, however they debited my account on the 23rd and money bounced back because the was none in my account.Now i have been charged R75.00 for that.

My issue is that they informed on 19th and I called immediately make arrangement.Call centre agent are not friendly as well.

I do have the money to pay but I want R75.00 refunded first.How can such a big organisation like woolworths fail to debit account on none banking day.Why do they have to debit before the 25th not a day after the 25th.Money making scheme. I will never deal woolworths anymore.We are been ****** of the little money we have by these huge capitalist organisations.

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