Bad store service

Good day.

I am writing on this platform as it seems there is no other way to raise a complaint. I have been a customer of the Woolworths store for many years. But the store services are really beginning to affect its customers.

There has been many incidents where staff members treats the clientele with disrespect and disregard our concerns. I may not bring the millions to the business but I am one of the paying customers that bring that to the table. Shopping at Woolworths, it is expected to have nothing less than a stress free experience.

Woolworths store Zambezi service it really degrading. Why do they have an express till to make shopping and paying seamless but when it comes to paying at the till the express till NEVER works... Every week there is an issue with the till. What is more frustrating is that people stand in long quest in the store but there is clearly a shortage of staff. When raising it in the store the managers seems to become apprehensive and ignore that CLEARLY there is something that frustrates the customers. I know for a fact I am not the only complaining customer. I have heard and seen other customers explicitly express their frustration at this specific store. I would like to get urgent feedback on this matter as I think it is if utmost importance that this gets addressed.