SC
Susanne C

1 reviews | Active since Nov 2012

30 Jun 2021, 10:36

Bad shopping experience

I am a loyal customer of Woolworths, but today something happened that has made me very angry. The sale started this morning, I had looked around the day before and had decided what it is that I was going to buy. I shopped for these items and paid. When I left, security bells went off and the security officer started to pack out my shopping and finger everything I bought. I asked to see the manager and Millie, the manager came. The security officer could not find the slip, so she packed out my shopping. Millie went to speak to the cashier who told her that I had paid for everything. By now the security officer had found the slip and was scrutinizing every item. I am angry that I was unnecessarily humiliated, that I was exposed to someone fingering my shopping, packing everything out at the entrance of the store where people walk in and out and thereby exposing me to the virus when I am older than 60 years. Woolworths often asks me to do a review of a shopping experience. So herewith...it was a really bad one. Train your security staff better.

0
Replies (0)