Bad service:Woolwarths Tygervally

Good day Team,

The 30th of July, I was returning two items that I bought online.

I went to Woolworths Tygervally ,I was assisted by one of the cashiers, but we could not complete the return since I did not have my bank card with. 31st of July I went back to the store with my bank card, and I was assisted by a different lady by the name of Patricia. I explained to her that I was already at the store yesterday. She had a horrible attitude and no greeting nothing while a previous customer before me with the different race she was nice. She told me that they must request Tax invoice via email. I had to wait for more 20minutes for the email to come through. I have explained to her that the previous lady that assist me called online and confirmed the prices and the card that was used. I waited and waited for the email to come through with the tax invoice, but nothing came through. She then called the online and confirm the items as I have told her. The money that was returned on the card has not reflected till now.