Bad service Woolworth mall of Africa

I was at mall of Africa to return or exchange my daughter shoes for The lady Thandi Dlamini refused told me the shoes are not in good condition and if it is not quality problem they don't exchange the shoes that I bought on the 13 of January 2024 she why did I brought a child to feet the shoes I used paid for does shoes using the woolworths card so she want me to buy onother shoes so that they can make money through me what do I do with this shoes woolworths and Thandi I don't even tolk about the attitude she did even greet me I felt very undermine First I was entarrogated buy cash Woolworths your standard going down because of staff that think they own the shop