Bad Service online

<p>My Order was scheduled for Delivery Saturday 22/07/17 between 10 and 1.To date i have not received nor any form of communication that i would not be receiving the order. I am disgusted especially coming from supposedly a good brand. Ordering online should be convenient but this was a great inconvenience.</p> <p>22 -23/07/17 - I have tried numerous times getting through to the number provided ( ********** 987) and I have been through almost R55.00 worth of airtime and still not got though,I even went as far as emailing ********** and still no decency to let me know.</p> <p>24/07/17 - So I finally get through to the above mentioned number and was helped by Terry I am once again asked to hold the line after waiting more than 5 minutes on the line as I was informed that the Courier did not deliver, I really do not feel that it is my responsibility for me to call and follow up on my own order as I paid for Convenience and requested the manager to return my call.</p> <p>Im so furious, this was a gift i had to take along to a party of a childhood friend,I don't blame myself for having to want to close my account with you guys as my first order was perfect and was quite convenient seeing that I dont like going into big malls.</p> <p><br />Retailers would meet their turnover or do even greater than expected if they work on their customer i.e one cannot create an online service and such service is rendered the delivery was not free.</p>