Bad service from Woolworth's management in Palmyra oh

Palmyra junction in Claremont, the new management really don't care about customers. I waited for manage for 30min. I went there to ask them to email the application form to head office. This lady was talking to said the manager said they don't do that. Now I when back to ask why not now because I didn't it more than once. This lady call Lucinda tell me if I thing is there responsibility to look after my c.v .she talk to me like am just a stupid person. What kills my soul is when she tell me it's not there problem it's my problem. This woman is so arrogant over this position, you don't take to customer like that weather you undermine them. Am one of Woolworth's customers, am not looking for a job at Woolworth's. I was just doing that for someone else. I so wish when people working for someone else company they don't get arrogant like that. Do it your company not in someone else . I been asking the girls on the till , what happen to other staff members because I see new faces in a short period of time. This big companies need to tell the management to respect customers and staff members. As customers we notice everything .