Bad Service

We purchased fragrances from Woolworths Fourways and found that the perfumes did not last for the entire day. We returned the fragrances to Woolworths and requested assistance from someone in the beauty department.

Firstly, the gentleman who assisted us had a serious attitude. When we explained the situation to him, his response was, "Did you not know these perfumes only last 2 hours?" I mean, who would buy perfumes that last only 2 hours?

After much frustration, the manager on duty informed us that he would keep the perfumes and send them back to the manufacturers for testing. This was done on January 14, 2025, and up to now, no one from Woolworths has contacted me regarding my query.

I have been sending emails to the customer care email address, and surprisingly, no one wants to assist me. The perfumes purchased were Chanel De Blu, Tommy Hilfiger, and Givenchy.

@Woolworths, would you be able to assist me by contacting me regarding my query? I have paid for these items and am quite disappointed with the service I am receiving.