Bad service at Woolworths online application

Two weeks back I tried to open account online I was sent an email that says I need to send back a bank statement and a I d copy, I forwarded all the documents to the email that I was given. After two days I was sent another email that says I need to sent those documents as my account is pending I sent the documents still I received another email that says my application is pending I need to send documents to finalize it it happened for more than four times I then decided to go online and check anothe email. I send those documents now to ***. today I received a call from aa very rude and unprofessional lady accusing me that I have send a blank bank statement to them why am I doing that how do I expect them to conclude the application, telling me that they are going to cancel the application and I have sent lot of documents that they don't understand mind you those are my payslips. After listening to jer accusing me I responded and told her whT transpired and that those are my paylips the lady was very unprofessional she was talking shouuting as I was trying to explain myself like a little boy in the principals office. Woolworths can go and listen to those recordings and check if this is how the train their staff to talk to customers who are trying to open accounts with them the lady was actually calling me a *****ster. Very disappointed by this service I don't even want to open account with Woolworths I really thought Woolworths was different interms of customer services and their staff is well trained but what I experienced today thank you they can keep their customers card I can't be treated like a ********. I have been a customer for a very long time at woolworths spending my hard earned cash. After this I will rather take my money somewhere where they will appreciate me as a customer.