Bad Service at Woolworths Lalucia

3 weeks ago we visited the Woolies Lalucia. We only have 1 card so it makes it difficult at times. So we spoke to a till supervisor And she took us to customer service and ask the man there to assist. He was so rude Ana abrupt And really had no intention of assisting as we probably disturbed him from doing nothing! He made sure that we leave unassisted!!! Sooo we left! Then I n sent a message to Wookiee online, requesting the criteria for secondary card and till date no response!

Is this how you treat your customers? Is this how tot teach your staff to assist customers?

It is so upsetting considering we thought is was worth it!!!

If you cannot help with simple things like this, then what is the purpose of customer service!?

Aatish ***