Bad service at Woolworths

Woolworths service to me was always the best. However, I now have changed my opinion and have to say that is as bad as many other companies services. I went to Woolworths Blue Route on the 22 December and decided on curtains I would like to purchase. I need 7 drops and on the shelf was only 2 drops. I had to search for somebody to help me. The lady then went to see if there were more in their store. She told me that they have, but it still needs to be unpacked. I then assured her that it’s ok, I will return after Xmas to get it. She was happy with the arrangement and took my particulars. On the 26 December I returned and same story, had to search for the person working in that department. Eventually one of the managers help me. We went to search for the curtains and only found that she has kept 5 drops. She arrived and now started to search for 2 more drops. After sometime she told me that they have more in their store. I again said I will wait, at which she asked me when do I want it. I said tomorrow and she assured me that she will contact me the next day. By 17.00 the next day I call the store to be told that the lady was off for the day. Now the lady on line assured me that she will look for the curtains and contact me the next day. Needless to say, it’s now Saturday...2 days later and I’m still waiting.