BAD service at Hout Bay

<p>Such abysmal service on Saturday at the Hout Bay store. So called lady "manager" in the homeware department couldn't be bothered to look up a product for me because she claimed she had to have the product code? I can look it up on their web site so why can't she? Didn't listen to my very specific product request and kept having to ask me to repeat it.</p> <p>Also her complete lack of knowledge of her OWN stock, she had no idea what I was referring to. I couldn't bear to have anything to do with her because of her attitude.</p> <p>I later visited the Claremont branch (with a MUCH larger range of products) where the saleslady immediately knew exactly what I was talking about without having the refer to her stock sheet and knew that the last one had been sold the day before! She was also able to search the WW database to see if there were any more in stock. So much for "Management". The HB lady doesn't deserve to be behind the badge.</p>