Bad service and weak security measures.

Woolworths have the worst service ever. I have been struggling to get things sorted out. I had received a new card which I struggled to get it delivered eventually after over a month the card was received.

After a few struggles to now activate the card, a day after I got it activated a received a call from Woolworths and someone was trying to use my account in different locations a day I managed to activate it, I hadn’t even used it clearly it was clowned, so it was blocked. That was the 20th of September till today I haven’t received a new card I’m being sent from pillar to post.

10th of September I spoke to Nuvuyo from customer service and Sivu from the ***** department who had promised that my account would be rebased and I would be sent a new card but to my surprise today is the 21st and nothing has been done. No calls to update me what’s happening just nothing. So basically I’ve opened this Account in August but 3 months later still unable to use it.