Bad service and dishonesty at Woolworths Tygervalley

I went to Woolworths Tygervalley 3 months ago to buy a cellphone. The guy helping me then had to find out information that took him 3 weeks to find out that the answer was that they can not sell the Iphone I wanted to buy. Then I said, ok, I will take the Samsung they had on special but by then the special expired. So the guy told me to wait till Black Friday special - so after 3 months of waiting I go back and the Samsung that was R2999 for the last 2 months - even still Sunday when I was in the store - has a R650 discount for Black Friday but now they say that its R3499 normal price .....how dishonest is that!! Very disgusted with Woolworths that they are so underhanded and this after 3 months of waiting. Spoke to the manager - all I got was 'sorry'. Wow!! They really know how to brush of clients. Shocking. Clearly the premium prices they charge does not mean you are getting any assistance or that they make up for their staff's incompetency.