Bad service and bad quality

<p>I bought morning slippers from woolworths on the 3rd of March 2017 and took it back yesterday because the slippers tore I was then told from the cashier that they can't refund me as they first need to send the slippers back to head office for them to see why it tore and that it will take 3 months for me to get a response from them I then advised her that I can't wait for so long because I need the slippers as I have a problem with my feet she then told me that there is nothing she can do and I must just wait.</p>