Bad Service

Opened an account with Woolworths in July 2021. To date, 08 October 2021, no Woolworths store card was issued. Card was supposed to be sent to Woolworths Shelly Beach. Used a Temporary store card for my first purchase in September 2021. Received an sms from Woolworths stating that the first instalment of R 166.00 must be paid by the 08/10. Due to the fact that month-end was on a Thursday 30/09, I decided to pay on the 02/10/2021. However on the morning of the 02/10/2021, I received a call from Jordan from the customer care division reminding me of payment and querying about which branch I will be making the payment at as if the account was in arrears. It would be perfect if Woolworths staff concentrate on being more efficient with regards to the store cards instead of harassing new account holders for money. PS. I would have not opened an account if I could not afford the instalments. Also Woolworths Shelly Beach. Please train certain staff members. I asked for assistance from the lady in the clothing section. No professional assistance was rendered but she immediately responded by asking me about my family members. Totally unacceptable.