Bad service

Woolies financial service is too pathetic, they offered me a credit card which I declined and instead requested and store card. Did an online application with a consultant took 15 minutes and it was declined due to an old dormant account and woolies could not even resolve this, instead, they harass me with all these sales emails and promotions which I have complained about lAST YEAR and I am still receiving them despite not having any account with woolies. The service is terrible and poor.