1 reviews | Active since Dec 2016

01 Sept 2023, 12:05

BAD SERVICE!!!!

I have been trying since Wednesday to logon onto the online banking.

I forgot the pin for online banking when I phoned *** (30/08) – the Absa number they couldn’t help me they said I had to phone WW financial Services,

I phoned WW Financial Services *** they told me to go to the ABSA branch

I went to the ABSA branch who told me only WW would be able to help, I should go to a branch 31/08 I went to Menlyn WW, who phoned the Call centre, who once again told me to phone *** (31/08)

Once again I phoned this morning, after speaking to consultant, she said to hold on and then call was dropped!!!!!!!!!!!!!!!!!!!!!

Three days of reapeating over and over my problem, answering endless verification questions and yet NO HELP!!!!!!!!!!!!!!

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