Bad service

Opened a Woolworths credit card on Monday in Westgate and the was assisted by Thando Steyn,he said I must go to Maponya branch same to get a card and I drove more than 30km to Maponya branch,when I get there the consultant (Bheki Mahlangu) when he was issuing the card he said he's getting error 56 so I must wait for headoffice to deliver my card ,then I asked him to put me on the phone which he did and over the phone I was advised to withdraw application and reapply again since am in the branch but to my surprise when i get to consultant I was told that even if the application is withdrawn I need to for the card because it's completed already ,ok when I check on my Woolworths app it's showing that there's 13000 allocated on my credit

So I don't know when I am going to get the card and at which branch.

I am so furious with the pillar to post I sufferd because of Thando from Westgate branch,who said he will do follow up and call me but he didn't bother and consultants from Maponya branch are complaining about him as he has been doing this to customers,he's pushing sales target at my cost

I want to know which credit card is active and when am I getting the card at which branch

It's very urgent

Been holding on the line for 40 minutes No help