AR
Aletta R

1 reviews | Active since Nov 2016

16 Nov 2016, 14:23

bad service

<p>i visit the Woolwoths Dihlabeng Bethlehem in Septemebr 2015 for a new card bacuse my card is in 2 pieces after +/- 33 years. I visit the branch again yester on the 15 Nov 2015 and still no cards for me.</p> <p>Visit the branch on 5 October 2016 to try to order again a new card, the lady help me and foward my new id number to head office. She also request a new card to deliver at the Woolworhts shop in Dihlabeng. i visit the branch again on the 15 October 2016 no card!!!!</p> <p>on the 9 November 2016 i was going again to the shop fto fetch my card, no card. Visit the shop on the 15 November no card and when i want to buy items my account was block........ and the concultants told me the reason is the ordering of my card. in 14 months my account was never block but suddenly my account is blocked. Head Office phone me during October regarding my bank statments to increase my limit. I never in my live send bank statement to Woolworths to request a limit increase. it is 16 Nov .... no sms to fetch my card. Very bad service!! i defnitely close my account with them. every time they told me my card was posted to my physical adress. Nothing received!! </p>

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